DNS Setup (STREAMYX) - Win 98

Win98

1.Double Click My Computer

2.Double Click Control Panel-->Network.

3.Make sure customer already install network card.

4.Click Properties



















FOR STATIC IP

Difficulties connecting to Streamyx

Difficulties Connection To Streamyx
POSSIBLE CAUSE	SOLUTION
Telephone lines: Faulty line or suspension of account (because of non-payment)	Check your phone line: • Make sure your phone line is functioning (not suspended) • Lift your receiver and check for a dial tone,noisy line or crossline. If there is no dial tone or problem with the telephone line, call TM Customer Contact Centre (100) and select “Internet Services” to file a fault report.
Hardware set-up: Wrongly set-up, loose connection	Check your modem/line/microfilter connectivity: * Ensure all physical connections are done correctly * Ensure all cables are fitted properly * Please ensure your modem is turned on * If still in doubt, try replacing the cables
Faulty hardware: Modem, network card, splitter	Check your modem “Link/DSL” light status: * A blinking light may mean a faulty modem, a faulty splitter or a lost connection * Reboot your modem (switch it off, and then on again) * Make a direct connection from the wall socket straight to the modem, bypassing the splitter * If still in doubt, try replacing the cables If the light is still blinking, it may be due to a network problem. Call TM Customer Contact Centre (100) and select “Internet Services” for assistance. Source: http://isp.tm.net.my/

Network Interface Card (NIC)

Streamyx info,

We need a Network Interface Card (NIC) when we using a RJ14 cable to the streamyx modem in order for your PC to communicate with the modem. Another choices of coummunication are wirelless and USB.

Check status of NIC
NIC is installed – RJ45 port
- Right click My computer icon –> properties -> Hardware-> Device Manager.
- check on Network Adapters

Check status of LAN
Connect RJ45 to modem. Make sure physical LED at RJ45 port lit up. OR
Start button -> My network place -> view all connection
Make sure Local Area Connection is ‘connected’

What is tmnet streamyx?

What is tmnet streamyx?

Broadband internet access that provides an “always on” connection with speed/bandwidth from 512kbps up to 4.0Mbps. With the high-speed connectivity/bandwidth, the service is ideal to support most broadband applications such as web hosting, video streaming, e-commerce, distance learning and others.

Tmnet 1515 (Narrowband)	TMnet streamyx (Broadband)
Support all fixed line (CDMA,ISDN,keyphones, PABX, and hunting line. Require dial-up modem	Does not support (CDMA,ISDN,keyphones, PABX, and hunting line. Require DSL modem
Charging based on hours spent online	Flat rate charge per month. Unlimited access
Connection speed up to 56kbps	Connection speed from 512kbps up to 4 Mbps depend on package subscribed

Ping Test

To check connectivity and latency by extended ping to DNS

Start -- Run -- cmd

Open DOS prompt
ping 202.188.1.5
ping 202.188.1.5 -t or
ping 202.188.1.5 -t-n 30

To stop -- Press CTRL + C
Value to check is % packet Loss and Average time

How to Change Your Streamyx Password

* Login to the

https://tmbill.tm.net.my/SelfCare/Maintenance/selfcareLogin.jsp

* Select "Change Password" from Account Management (near the bottom of the page)

Streamyx Requirement

What do I need for Streamyx?

Below are the basic requirements to subscribe for the Tmnet Streamyx Service:-

1. The customer must be within 5km of the supporting Tmnet Streamyx TMexchange.
2. The customer must have a direct copper connection through a Telekom Malaysia fixed line. This mus link the premise to the TM exchange where the DSL is available.
3. TM Exeephone, ISDN, Hunting lines and the CDMA service do not support Tmnet Streamyx.
4. Telephone lines served with fiber connections are supported at limited areas only.

Upon any application of the Tmnet Streamyx Service, TM Net will check that all requirements are fulfilled before the service can be provided to the customer. The applicant of the Tmnet Streamyx must own a telephone line. If you do not have a copper telephone line, you need to apply for one first to enjoy the service. Below are the basic arrangements at a customer's premise:-

TMNet Streamyx ADSL (Configuration)

Connection at customer's premise is as below:-
1) Telephone Socket to POTS Splitter - RJ11
2) POTS Splitter to Telephone Set - RJ11
3) POTS Splitter to RTU - RJ11
4) RTU to Hub/Customer PC - RJ45

Application Form (Tel & Streamyx)

STREAMYX & TELEPHONE LINE APPLICATION

Applicant Name
IC / Co. Reg. No.		Old IC No.
House No		Building
Lot No		Street
Floor		Garden
Apartment No.		City
Postcode		State
Neighbour TM Fixed No
Contact Person
IC No.	................................	Mobile No.	.................................
Streamyx Package
Monthly Fee		SIB	Yes / No
Modem	with / without
Preferred - Login 1		Preferred Domain Name 1
- Login 2		Domain Name 2
- Login 3		Domain Name 3
Remark

Document Required:-
A) Personal Package

• 1 copy of Applicant's IC Photostat

B) Business Package

• 1 copy of Applicant's IC Photostat
• 1 copy of Form 9 / 24 / 49 (Sdn Bhd)
• 1 copy of Form D (Sole Proprietor / Partnership)

Telephone Line (FREE Register)

Telephone Line Applcation Free Register.

Telephone Line (Personal Use)

Telephone Package	Deposit	Monthly Rental
Personal	RM 75/Line	RM 25/Line

Telephone Line (Business Use)

Telephone Package	Deposit	Monthly Rental
Personal Name	RM 200/Line	RM 45/Line
Company Name (Enterprise)	RM 300/Line	RM 45/Line
Company Name (Sdn Bhd)	RM 400/Line	RM 45/Line

TM Streamyx (Business Package - Great Promotion to Enjoy 30% Discount for 24 months)

** New Promotion for Business Package **
Special Discount up to 30% Offer !!!

A) Business Broadband Soho Promo

Package	Download/Upload Speed	Actual /month	1st~6th Month	7st~24th Month	Saving after 2 Yrs
Soho 148	1.0 Mbps/384 Kbps	RM 148	RM 99	RM 130	RM 618
Soho 318	2.0 Mbps/384 Kbps	RM 318	RM 218	RM 288	RM 1,140
Soho 468	4.0 Mbps/384 Kbps	RM 468	RM 318	RM 428	RM 1,620

Other Features
- FREE Wireless Modem (Lifetime warranty)
- FREE 1GB e-storage.
- FREE 1 Email Account.
- Dynamic IP.
- Unlimited Access
- Installation Fee @ RM88
- Activation Fee @ RM75
- Streamyx Zone ID is offered for 2.0Mbps and 4.0Mbps package
- Saving during minimum contract period for 24 months.

B) Business Broadband Biz Promo (30% Discount for 2 years)

Package	Download/Upload Speed	Actual /month	1st~24th Month	Saving after 2 Yrs
Enterprise 1IP	1.0 Mbps/384 Kbps	RM 418	RM 292	RM 3,024
Enterprise 1IP	1.5 Mbps/1.5 Mbps	RM 618	RM 432	RM 4,464
Enterprise 1IP	2.0 Mbps/384 Kbps	RM 688	RM 481	RM 4,968
Enterprise 1IP	4.0 Mbps/512 Kbps	RM 988	RM 691	RM 7,128
Corporate 5IP	1.0 Mbps/384 Kbps	RM 618	RM 432	RM 4,464
Corporate 5IP	1.5 Mbps/1.5 Mbps	RM 1,048	RM 733	RM 7,560
Corporate 5IP	2.0 Mbps/384 Kbps	RM 1,188	RM 831	RM 8,568
Corporate 5IP	4.0 Mbps/512 Kbps	RM 1,688	RM 1,181	RM 12,168

Other Features
- FREE Wireless Modem (Lifetime warranty)
- FREE 1GB e-storage.
- FREE 3 Email Accounts.
- Fixed IP.
- Unlimited Access
- Installation Fee @ RM88
- Activation Fee @ RM75
- Streamyx Zone ID is offered for 4.0Mbps package
- Saving during minimum contract period for 24 months.

TM Streamyx (Personal Package - Great Promotion with RM10 Unlimited CALL + FREE Cordless Phone)

** New Promotion for Personal Package **
FREE Wi-Fi Modem and WAIVE Activation Fee @RM 75 and Installation Fee @RM 88 until 31st November 2009 !!!

A) Streamyx Combo for College / University Student

Package	Download/Upload Speed	Actual /month	Offer /month	Saving /month
Combo 60	384 Kbps/128 Kbps	RM 60	RM 50	RM 10
Combo 110	1.0 Mbps	RM 110	RM 100	RM 10

Other Features
- FREE Wireless Modem (12-mths warranty)
- FREE 1 Email Account.
- Dynamic IP.
- Unlimited Access
- WAIVE Installation Fee @ RM88
- WAIVE Activation Fee @ RM75
- WAIVE TM Home LIne Rental @ RM25
- FREE Streamyx Zone ID (As long as customers still subscribed to this package)

Optional Item (Voice Call - Let's Talk 68 Package
- Unlimited Call between TM Fixed Lines

1. Monthly Fee RM28 - Other operators & Mobile Call @Flat rate 25sen/min
2. Monthly Fee RM10 - Other operators & Mobile Call @Flat rate 30sen/min and FREE One Cordless Phone
   

B) Business Broadband Biz Promo (30% Discount for 2 years)

Package	Download/Upload Speed	Old Rate /month	Home LiIne Rental	Actual /month	Offer /month	Saving after 2 Yrs
Combo 60	384 Kbps/128 Kbps		RM 25		RM 60
Combo 90	512 Kbps/256 Kbps	RM 77	RM 25	RM 102	RM 90	RM 12
Combo 110	1.0 Mbps/384 Kbps	RM 99	RM 25	RM 124	RM 110	RM 14
Combo 140	2.0 Mbps/384 Kbps	RM 188	RM 25	RM 213	RM 140	RM 73
Combo 160	4.0 Mbps/512 Kbps	RM 268	RM 25	RM 293	RM 160	RM 133

Other Features
- FREE Wireless Modem (12-mths warranty)
- FREE 1 Email Account.
- Dynamic IP.
- Unlimited Access
- WAIVE Installation Fee @ RM88
- WAIVE Activation Fee @ RM75
- WAIVE TM Home LIne Rental @ RM25
- FREE Streamyx Zone ID (As long as customers still subscribed to this package)

Optional Item (Voice Call - Let's Talk 68 Package
- Unlimited Call between TM Fixed Lines

1. Monthly Fee RM28 - Other operators & Mobile Call @Flat rate 25sen/min
2. Monthly Fee RM10 - Other operators & Mobile Call @Flat rate 30sen/min and FREE One Cordless Phone